Privacy Policy

Last Updated: March 15, 2025

Introduction

falorinthesu ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website falorinthesu.com or use our financial modeling services.

This policy complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws. By accessing our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when registering for our services, enrolling in courses, or contacting us. This may include:

Full name and contact details (email address, phone number)
Postal address and billing information
Educational background and professional experience
Payment information (processed securely by our payment processors)
Course preferences and learning objectives
Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

IP address and geographic location
Browser type and version
Operating system and device information
Pages visited and time spent on our site
Referring website and search terms used
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

Service Delivery: Providing access to our financial modeling courses and educational materials
Account Management: Creating and maintaining your user account, processing enrollments
Communications: Sending course updates, important announcements, and responding to inquiries
Payment Processing: Handling transactions and billing for our services
Personalization: Customizing your learning experience based on your progress and preferences
Analytics: Understanding how our website is used to improve our services
Marketing: Sending promotional materials about our courses (with your consent)
Compliance: Meeting legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business. These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods vary based on the type of information:

Information Type Retention Period Purpose
Account Information 5 years after account closure Legal compliance and record keeping
Payment Records 7 years Tax and financial reporting requirements
Course Progress Data 3 years after completion Certification and transcript services
Marketing Communications Until you unsubscribe Ongoing marketing activities
Website Analytics 26 months Service improvement and analysis

Your Rights and Choices

Under POPIA and other applicable laws, you have several rights regarding your personal information:

Access Right

You can request a copy of the personal information we hold about you, including details about how we process it.

Correction Right

You can request corrections to inaccurate or incomplete personal information we have on file.

Deletion Right

You can request deletion of your personal information, subject to certain legal and operational limitations.

Objection Right

You can object to certain types of processing, including direct marketing communications.

Portability Right

You can request a copy of your personal information in a structured, commonly used format.

Restriction Right

You can request restrictions on how we process your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity.

Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of data in transit and at rest using industry-standard protocols
Secure server infrastructure with regular security updates and monitoring
Access controls limiting staff access to personal information on a need-to-know basis
Regular security assessments and penetration testing
Employee training on data protection and privacy practices
Incident response procedures for potential data breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality and security
Performance Cookies: Help us analyze website traffic and user behavior
Functional Cookies: Remember your preferences and personalize your experience
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality.

International Data Transfers

Some of our service providers may be located outside of South Africa. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information, including:

Contractual agreements with data processors requiring adequate protection
Transfers only to countries with adequate data protection laws
Implementation of technical and organizational security measures
Regular monitoring of international data processing activities

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

For significant changes that may affect your rights, we will provide additional notice through email or prominent website notifications. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

falorinthesu Privacy Team
Unit 4, Donkin House, 10 Bok St
Welkom Central, Welkom, 9459
South Africa

Email: info@falorinthesu.com
Phone: +27 44 873 4454

We will respond to your privacy-related inquiries within 30 days of receipt.